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At Platt's Air Conditioning & Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Platt's Air Conditioning & Heating, Inc.

5

(Based on 47 rated reviews)

31-Aug-2021

Product or service reviewed: Comfortmaker Split System

Technician: Joey, Dalton, Randy and David

System went down in the middle of the night Sunday/Monday. Monday Joey came out and did a great job diagnosing the issues, unfortunately I needed to replace everything. He passed the info on to Randy who found me a system that could be installed the next morning, even personally brought the necessary paperwork to my house after work. Bright and early Tuesday AM Dalton started dismantling my old system and shortly after David showed up with the new system. They both worked very quickly and professionally to install my system and were done before noon. Great job everyone! Thank you

Christopher Huff
Palm Bay

29-Aug-2021

Product or service reviewed: Carrier 2 stage heat pump

Technician: Shawn

One year ago I had Platt's install a complete a/c system in the new home I built and could not be more pleased. Every room is the same temperature and I can barely tell that it is running. My power bills average just $100. per month. Sean did a superb job and was great to work with. Highly recommend.

John Parks
Grant

01-Aug-2021

Product or service reviewed: Air Conditioner Repair

Technician: Dalton

Our air conditioner was blowing warm air. Called Platts on Saturday morning and unit was fixed that same afternoon. Dalton stated he would be here by 6 pm and he pulled into the driveway at 6 pm. Dalton took the time to explain things to us for future maintenance as well. Very professional.

Elizabeth Prospal
Melbourne, FL

29-Jul-2021

Product or service reviewed: A/C not cooling

Technician: Joey

Joey found the problem with our unit right away and fixed it. This company is responsive, their prices are fair, and most importantly, they are honest. I won't use anyone else and highly recommend them!

Sandi Silver
Melbourne, FL

27-Jul-2021

Product or service reviewed: Maintenance of non working AC

Technician: Joey

I called on Friday with a hot A/C and Joey showed up Monday morning. Quickly found the problem and gotten it taken care of. I would recommend Platts to anyone at anytime. Thanks for the great work Joey.

Gene Morrison
Titusville FL

23-Jul-2021

Product or service reviewed: A/C fixed

Technician: Joey

Joey came out & fixed our A/C. The service was great & prices fair. We have used Platt's since 2003 & will continue to do so. Joey is a great representative of this company. Thanks.

David & Phyllis Andrew
Palm Bay

08-Jul-2021

Product or service reviewed: Outside unit service

Technician: Joey

Wow! Amazing service! QUICK AND HONEST!!!! Will be sure to use them for ANYTHING! Our service tech Joey was amazing.

Tom
Palm Bay, FL

15-Jun-2021

Product or service reviewed: Joey Replaced our blower motor.

Technician: Joey

Our Air Conditioner motor was not working correctly, so we had to replace it. They ordered the new motor and installed it with in 24 hours of us call the office. Joey did a great job and took the time to explain to me what had to be replaced and why. Checkeed our full AC unit from top to bottom. I made sure that they places a new sticker on my unit for future service. The old company has now been replaced by a caring company. Highly recommend them to anyone for great service.

Tom A
Palm Bay, FL

03-Jun-2021

Product or service reviewed: Carrier Service

Technician: Paul

I am more than impressed with Platt's. They were friendly and efficient. I called in for a noisy unit and they were they the same day and had the replacement parts on hand I needed. I highly recommend Platt's.

Christy Abe
Palm Bay, Florida

20-Apr-2021

Product or service reviewed: Wonderful Service

Technician: Joey

Wonderful service. Joey does a fantastic job.

Marie P Concemi
ANDOVER

01-Apr-2021

Product or service reviewed: Air conditioning fix

Technician: Joey

The technician, Joey, was super polite and efficient. Did a great job! Our air conditioner is up and running!

Pam L
Melbourne Beach

01-Apr-2021

Product or service reviewed: service

Technician: Joey

Excellent company! Service technician, Joey, was timely, polite, and went through everything with us.

Pam
Palm Bay

The part was under warranty, unfortunately the labor was not. Most of the cost here was for freon, we had to add 13 lbs. which is also not covered by the factory.

18-Feb-2021

Technician: Paul

A factory warranty repair and I was charged over one thousand dollars. Something not right here. Terrible service.

Tom Fekete
Satellite Beach, Florida

11-Feb-2021

Product or service reviewed: Replacement of capacitor

Platt’s Air & Heat came out today to troubleshoot and fix my AC Unit. Paul, a Technician for Platt’s A&H, called before he showed up to my house, arrived on time, found and fixed the problem, and then cleaned the unit. The price was very reasonable and his professionalism was noticed from point of contact. I normally do not write reviews, but when people rise above and beyond for me and my family, I will do the same. Thank you Paul and Platt’s A & H! I strongly recommend this company and especially for Veterans as well!

St. John
Palm Bay

27-Jan-2021

Product or service reviewed: Service

Technician: Paul

I was looking for someone new to handle our air conditioning system and I looked up these folks and they had a five-star rating so I gave them a try. They went over and above and I am really super happy with the service that I got. They have a new customer!

Simon Davis
Malabar

14-Jan-2021

Product or service reviewed: Replacing a motor to make the heater work

Technician: Joey

A very polite and efficient service man. His work was excellent and efficient. I will use this company again.

Janet and John Alison
Melbourne, Florida

10-Jan-2021

Product or service reviewed: Air Conditioning Service

Technician: Joey

Platt's Air and Heat are a great company! I have always dealt with Joey as my HVAC technician and he is simply outstanding! He is skilled, polite, and most importantly honest! Another AC company tried to charge me 800$ to swap out my indoor unit and Joey diagnosed the issue as a minor part and saved my 650$! After demonstrating that Platt's is a company that will NOT up charge you or rip you off they are now my go-to company!!

Brandon
Palm Bay, FL

22-Dec-2020

Product or service reviewed: Service

Technician: Joey

I never called Platt’s AC before because I thought they were just for the commercial and new homes customer base. I needed help today, called, got excellent polite assistance and then a follow up call from Tech in the area and had my non-working AC working again in less than 30 minutes. I am so impressed, pleased and encouraged that this company is in the area to serve us all. The tech was super helpful, pleasant and informative on items for me to be aware of. I will never recommend anyone else. Thank you Joey and thank you PlattsnAC. Merry Christmas!

Debby franklin
Palm Bay Florida

04-Nov-2020

Product or service reviewed: A/C service and UV Light install

Technician: Joey

This is the 2nd time you have sent Joey to our home. 1st was in January 2020, when we purchased the home, to have the A/C serviced and duct system inspected. At that time, we found the service to be exceptional and above our expectations. Joey answered all of our questions. We had no hesitation calling Platt's again when we decided to have a UV light system installed. We received the same quality of service. Platt's has made a permanent customer of us, and we highly recommend them to anyone needing service or repair.

Wark
Palm Bay

23-Oct-2020

Product or service reviewed: repair service

Technician: Joey

I had a problem with water draining from my unit that occurred, of course, after business hours and on a weekend. I called Platt's on the recommendation of a friend who used them to install an air conditioner and she was very pleased with their service. Now I am very pleased with their service! Platt's returned my call for help very quickly. Fortunately the problem was not as serious as I imagined and I waited until Monday for my repair. Joey was my technician and he was prompt, thorough, and I could tell he had a lot of experience. I now have an annual service contract with Platt's. Platt's calls me to schedule a winter and summer maintenance servicing. I appreciate the peace of mind that my unit will be kept in tip top shape. Susan Connolly

Susan Connolly
Palm Bay, Florida

13-Oct-2020

Product or service reviewed: compresser

Technician: Dalton

Very pleased as always with Plat's service. They called 30 minutes prior to coming. very clear on what was done and explaining how to register the new equipment. I highly recommend this company Not to mention their charges are very fair!

kathy buck
Indian Harbour Beach

01-Oct-2020

Product or service reviewed: Service

Technician: Joey

Sep 30-2020 Product or service reviewed: Service Technician: Joey Joey was professional and knowledgeable. I had a water leak on my bedroom ceiling. He determined problems with the main A/C supply duct and a corroded condenser unit. After I authorized the repair work, he went right to work and replaced the main supply duct, cleaned the condenser and sealed the new ducts and condenser unit. His work was high quality he had a pleasant attitude. I recommend your service to my friends and acquaintances.

Wilbur Sappington
Melbourne

21-Sep-2020

Product or service reviewed: toshiba carrier

Technician: Dalton

This was a big step for me to install my Toshiba wall unit, Platts explained the whole dynamics from start to finish, very reasonable, professional, and courteous. I would not hesitate recommending them for any air and heating issues!!!

Sheree Morris
melbourne beach

21-Sep-2020

Product or service reviewed: Service

Technician: Joey

Joey was so professional and knowledgeable he went right to work. I thought it was my thermostat but it wasn't working properly because it was clogged up. He explained it all to me so it won't happen again. Will certainly call you all again and will share you company with others. Thanks again.

Mary Ann French
Palm Bay

09-Sep-2020

Product or service reviewed: AC repair

Technician: Joey

We are more than satisfied with service we have received from Joey. He worked and worked to discover the point of our problem, which was intermitent cooling. You are very fortunate to have him as your employee !!!

Lawrence Waterman
Sebastian, Florida

28-Aug-2020

Product or service reviewed: service call

Technician: Dalton

Air was not working and Dalton the technician was so professional. He came immediately and now we have air Very good technician. Filled the bill in his truck so that we were distancing during this virus.

James Loafman
Indialantic

02-Jul-2020

Product or service reviewed: Sefvice

Technician: Joey

Called for service Joey was great fast and friendly service.

Iona
Palm Bay fl

29-Jun-2020

Product or service reviewed: A/C Repair

Technician: Dalton

As always, they got here and got the job done quickly. And they are always so knowledgeable about our options. We would not use anyone else.

William Windham
Palm Bay, FL

28-Jun-2020

Product or service reviewed: AC

Technician: Dalton

Excellent customer service, prompt response and very professional! Our family will always use them and we highly recommend them!

M Rogers
Palm Bay, Florida

23-Jun-2020

Product or service reviewed: AC PMI check up

Technician: Dalton

Fantastic company and people. Prompt service and great prices, Dalton our technician is extremely knowledgeable. You will regret calling anyone but them for AC work, I know too many people who have found that out.

Warren Miller
Palm Bay FL

22-Jun-2020

Product or service reviewed: AC

Technician: Dalton

Needed Platts help again. Very quick service. Super friendly staff and tech. Found and repaired the problems in no time and had me working again same day. Dalton is friendly and professional. I can’t recommend Platts enough. Thanks.

Thomas Walter
Satellite Beach, FL

19-Jun-2020

Product or service reviewed: Annual system check

Technician: Joey

Our service technician , Joey, arrived on time and was competent and professional throughout his visit. I can't imagine using another HVAC service organization. Platt's is my go to organization. Thanks.

Gerard G. Gleckel
California

16-Jun-2020

Technician: Dalton

Have used Platts for 23 years....Great service...Nice people to work with....Highly recommend them.....

Al Bodine
Merritt Island

16-Jun-2020

Product or service reviewed: A/C

Hats off to Shawn Randy, Logan, Mark and the office staff: Great staff helpful professional and great knowledge of their job. Thanks for getting my a/c in so quickly with all the heat. Not many companies like yours around anymore. Nice to know there are still some qualified companies. Thanks again for a job well done. Gale

Gale Jackson
Viera

10-Jun-2020

Product or service reviewed: Air checked

Technician: Dalton

Dalton was great. He was very professional and extremely knowledgeable,friendly and attentive to our needs. A good listener. I would highly recommend Platt’s to anyone having heat or air conditioning problems.

Wayne Powless
West Melbourne

06-Jun-2020

Product or service reviewed: Air conditioner

Technician: Joey

A good young man came and gave us the annual service for our air conditioner. He was very polite, and answered any questions I asked about the air conditioner that your company installed a few years ago. The young man knew exactly what to do and did it well. It runs a lot better than the original, my electric bill does not get as high as the old one did. And the heat when you need it is perfect. And I have seen some neighbors pay a lot more for a new conditioner than I did. Thank you Platt’s.

A. Richard Fernandez
MELBOURNE

03-Jun-2020

Product or service reviewed: A/C service on 13 year old central air unit

Technician: Dalton

My 13 year old central air unit was leaking water. Dalton diagnosed the problem as a clogged drain pan. He cleaned and vacuumed out the drain pan and advised me on steps to take in the future to mitigate the clogged drain pan problem. Great job! Thanks Dalton.

Charlie Wedel
Melbourne

22-May-2020

Product or service reviewed: have quarterly maintenance through our landlord

Technician: Joey

Have always had exceptional service. have had some issues with overflow - and they ahve now fixed that and system working fine. Joey the tech who usually comes is friendly, knowledgable and is always helpful.

Donna - Kindred at Home
Melbourne, FL

21-May-2020

Product or service reviewed: Annual clean and check

Technician: Dalton

Not just this time, but every time we have service, the person who comes is polite, nice, and knowledgeable. Platt put in our heat and air when we built. Have never used any other service. Never will. Honest, hard working, family owned.

Judy JOYCE
Rockledge

19-May-2020

Product or service reviewed: Wonderful Service

Technician: Dalton

Dalton serviced our AC and he is conscientious, excellent and great to do business with.

Marie CONCEMI
ANDOVER

19-May-2020

Product or service reviewed: Service

Technician: Dalton

My A/C quit last night. I wasn't sure who to call. My neighbor had just had work done on hers a few days ago. She highly recommended Pratts. Dalton came over and thoroughly checked out the A/C. After fixing and servicing it, he came in and explained everything he did. He also showed me a picture of the damage. The price for service was very reasonable. I'm now signed up for a yearly checkup.

Barbara Marion
Palm Bay, FL

18-May-2020

Product or service reviewed: Yearly check up

Technician: Dalton

We have been with Platts for almost 20 years. Always have been there for us. When we needed to replace our AC (it broke down in the middle of the summer,) they were there the same day! They have always been very fair and competitively priced. We like that this is a family owned business. Always polite and thorough.

Jane Traynor
Melbourne

15-May-2020

WE HAD OUR AIR CONDITIONER BLOWER MOTOR AND FAN WHEEL REPLACED TODAY AND ALL WITHIN AN HOUR. THE EXPERIENCE OF THE TECHNIAN WAS SHOWN IN HOW HE ATTACKED THE PROBLEM. HE WAS HAPPY TO DISCUSS WHAT HE WAS DOING AND APPARENTLY HAPPY TO BE A PART OF THE PLATTS AIR CONDITIONING TEAM. I HAVE WORKED WITH SHAWN PLATT FOR OVER TWENTY-FIVE YEARS. HE INSTALLED MY HOME AIR CONDITIONER, AND NOW EIGHT YEARS LATER, REPAIRED IT. . . . JOBS THROUGH THE YEARS WENT FROM TINY TO MULT-STORY OFFICE BUILDINGS, CONDOMINIUMS, RETAIL SPACES, RESTAURANTS, ETC. IT HAS ALWAYS BEEN A PLEASURE TO MEET WITH SHAWN AND HIS KNOWLEDGE OF THE INDUSTRY IS FAR AHEAD OF MANY OF THE OTHERS IN THE BUSINESS. BE HAPPY AND SAFE WITH SHAWN PLATT AND HIS TEAM. R.J.VADIMSKY RELCO UNLIMITED CONSULTING ENGINEERS

R.J. Vadimsky
Melbourne

09-May-2020

Product or service reviewed: Wellness check of HVAC system

Very thorough check of whole system, cleaning up draining tubes and ensuring everything worked as it was supposed to. One of the best checks I have seen done.

Chip
Viera FL

07-May-2020

Had no cold air on a hot humid Florida day. Fast easy service. Joey knows what needs to be done and got it blowing ice cold. I recommend Platts if you want fast and reliable and not try to up sell

Justin
Satellite Beach

05-May-2020

Product or service reviewed: 2012

I have been a customer of Platt's Air & Heat for approximately ten years. During this time, Platt's has replaced my air handler and provided yearly preventative maintenance checks. Their office staff, management, and service technicians have always provided service in a timely, knowledgeable, and professional manner at a competitive price. I would highly recommend Platt's for all your air conditioning needs.

Diane C
Palm Bay, Florida

04-May-2020

Product or service reviewed: Service

Platt's Air has helped me many times with my unit at place of work and have always done an excellent job and their staff is super helpful, friendly, and professional. Recommend that you use them, they are fair and dependable.

Linda Richardson
Palm Bay, FL