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At Platt's Air Conditioning & Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Platt's Air Conditioning & Heating, Inc.

5

(Based on 28 rated reviews)

23-Oct-2020

Product or service reviewed: repair service

Technician: Joey

I had a problem with water draining from my unit that occurred, of course, after business hours and on a weekend. I called Platt's on the recommendation of a friend who used them to install an air conditioner and she was very pleased with their service. Now I am very pleased with their service! Platt's returned my call for help very quickly. Fortunately the problem was not as serious as I imagined and I waited until Monday for my repair. Joey was my technician and he was prompt, thorough, and I could tell he had a lot of experience. I now have an annual service contract with Platt's. Platt's calls me to schedule a winter and summer maintenance servicing. I appreciate the peace of mind that my unit will be kept in tip top shape. Susan Connolly

Susan Connolly
Palm Bay, Florida

13-Oct-2020

Product or service reviewed: compresser

Technician: Dalton

Very pleased as always with Plat's service. They called 30 minutes prior to coming. very clear on what was done and explaining how to register the new equipment. I highly recommend this company Not to mention their charges are very fair!

kathy buck
Indian Harbour Beach

01-Oct-2020

Product or service reviewed: Service

Technician: Joey

Sep 30-2020 Product or service reviewed: Service Technician: Joey Joey was professional and knowledgeable. I had a water leak on my bedroom ceiling. He determined problems with the main A/C supply duct and a corroded condenser unit. After I authorized the repair work, he went right to work and replaced the main supply duct, cleaned the condenser and sealed the new ducts and condenser unit. His work was high quality he had a pleasant attitude. I recommend your service to my friends and acquaintances.

Wilbur Sappington
Melbourne

21-Sep-2020

Product or service reviewed: Service

Technician: Joey

Joey was so professional and knowledgeable he went right to work. I thought it was my thermostat but it wasn't working properly because it was clogged up. He explained it all to me so it won't happen again. Will certainly call you all again and will share you company with others. Thanks again.

Mary Ann French
Palm Bay

21-Sep-2020

Product or service reviewed: toshiba carrier

Technician: Dalton

This was a big step for me to install my Toshiba wall unit, Platts explained the whole dynamics from start to finish, very reasonable, professional, and courteous. I would not hesitate recommending them for any air and heating issues!!!

Sheree Morris
melbourne beach

09-Sep-2020

Product or service reviewed: AC repair

Technician: Joey

We are more than satisfied with service we have received from Joey. He worked and worked to discover the point of our problem, which was intermitent cooling. You are very fortunate to have him as your employee !!!

Lawrence Waterman
Sebastian, Florida

28-Aug-2020

Product or service reviewed: service call

Technician: Dalton

Air was not working and Dalton the technician was so professional. He came immediately and now we have air Very good technician. Filled the bill in his truck so that we were distancing during this virus.

James Loafman
Indialantic

02-Jul-2020

Product or service reviewed: Sefvice

Technician: Joey

Called for service Joey was great fast and friendly service.

Iona
Palm Bay fl

29-Jun-2020

Product or service reviewed: A/C Repair

Technician: Dalton

As always, they got here and got the job done quickly. And they are always so knowledgeable about our options. We would not use anyone else.

William Windham
Palm Bay, FL

28-Jun-2020

Product or service reviewed: AC

Technician: Dalton

Excellent customer service, prompt response and very professional! Our family will always use them and we highly recommend them!

M Rogers
Palm Bay, Florida

23-Jun-2020

Product or service reviewed: AC PMI check up

Technician: Dalton

Fantastic company and people. Prompt service and great prices, Dalton our technician is extremely knowledgeable. You will regret calling anyone but them for AC work, I know too many people who have found that out.

Warren Miller
Palm Bay FL

22-Jun-2020

Product or service reviewed: AC

Technician: Dalton

Needed Platts help again. Very quick service. Super friendly staff and tech. Found and repaired the problems in no time and had me working again same day. Dalton is friendly and professional. I can’t recommend Platts enough. Thanks.

Thomas Walter
Satellite Beach, FL

19-Jun-2020

Product or service reviewed: Annual system check

Technician: Joey

Our service technician , Joey, arrived on time and was competent and professional throughout his visit. I can't imagine using another HVAC service organization. Platt's is my go to organization. Thanks.

Gerard G. Gleckel
California

16-Jun-2020

Product or service reviewed: A/C

Hats off to Shawn Randy, Logan, Mark and the office staff: Great staff helpful professional and great knowledge of their job. Thanks for getting my a/c in so quickly with all the heat. Not many companies like yours around anymore. Nice to know there are still some qualified companies. Thanks again for a job well done. Gale

Gale Jackson
Viera

16-Jun-2020

Technician: Dalton

Have used Platts for 23 years....Great service...Nice people to work with....Highly recommend them.....

Al Bodine
Merritt Island

10-Jun-2020

Product or service reviewed: Air checked

Technician: Dalton

Dalton was great. He was very professional and extremely knowledgeable,friendly and attentive to our needs. A good listener. I would highly recommend Platt’s to anyone having heat or air conditioning problems.

Wayne Powless
West Melbourne

06-Jun-2020

Product or service reviewed: Air conditioner

Technician: Joey

A good young man came and gave us the annual service for our air conditioner. He was very polite, and answered any questions I asked about the air conditioner that your company installed a few years ago. The young man knew exactly what to do and did it well. It runs a lot better than the original, my electric bill does not get as high as the old one did. And the heat when you need it is perfect. And I have seen some neighbors pay a lot more for a new conditioner than I did. Thank you Platt’s.

A. Richard Fernandez
MELBOURNE

03-Jun-2020

Product or service reviewed: A/C service on 13 year old central air unit

Technician: Dalton

My 13 year old central air unit was leaking water. Dalton diagnosed the problem as a clogged drain pan. He cleaned and vacuumed out the drain pan and advised me on steps to take in the future to mitigate the clogged drain pan problem. Great job! Thanks Dalton.

Charlie Wedel
Melbourne

22-May-2020

Product or service reviewed: have quarterly maintenance through our landlord

Technician: Joey

Have always had exceptional service. have had some issues with overflow - and they ahve now fixed that and system working fine. Joey the tech who usually comes is friendly, knowledgable and is always helpful.

Donna - Kindred at Home
Melbourne, FL

21-May-2020

Product or service reviewed: Annual clean and check

Technician: Dalton

Not just this time, but every time we have service, the person who comes is polite, nice, and knowledgeable. Platt put in our heat and air when we built. Have never used any other service. Never will. Honest, hard working, family owned.

Judy JOYCE
Rockledge

19-May-2020

Product or service reviewed: Wonderful Service

Technician: Dalton

Dalton serviced our AC and he is conscientious, excellent and great to do business with.

Marie CONCEMI
ANDOVER

19-May-2020

Product or service reviewed: Service

Technician: Dalton

My A/C quit last night. I wasn't sure who to call. My neighbor had just had work done on hers a few days ago. She highly recommended Pratts. Dalton came over and thoroughly checked out the A/C. After fixing and servicing it, he came in and explained everything he did. He also showed me a picture of the damage. The price for service was very reasonable. I'm now signed up for a yearly checkup.

Barbara Marion
Palm Bay, FL

18-May-2020

Product or service reviewed: Yearly check up

Technician: Dalton

We have been with Platts for almost 20 years. Always have been there for us. When we needed to replace our AC (it broke down in the middle of the summer,) they were there the same day! They have always been very fair and competitively priced. We like that this is a family owned business. Always polite and thorough.

Jane Traynor
Melbourne

15-May-2020

WE HAD OUR AIR CONDITIONER BLOWER MOTOR AND FAN WHEEL REPLACED TODAY AND ALL WITHIN AN HOUR. THE EXPERIENCE OF THE TECHNIAN WAS SHOWN IN HOW HE ATTACKED THE PROBLEM. HE WAS HAPPY TO DISCUSS WHAT HE WAS DOING AND APPARENTLY HAPPY TO BE A PART OF THE PLATTS AIR CONDITIONING TEAM. I HAVE WORKED WITH SHAWN PLATT FOR OVER TWENTY-FIVE YEARS. HE INSTALLED MY HOME AIR CONDITIONER, AND NOW EIGHT YEARS LATER, REPAIRED IT. . . . JOBS THROUGH THE YEARS WENT FROM TINY TO MULT-STORY OFFICE BUILDINGS, CONDOMINIUMS, RETAIL SPACES, RESTAURANTS, ETC. IT HAS ALWAYS BEEN A PLEASURE TO MEET WITH SHAWN AND HIS KNOWLEDGE OF THE INDUSTRY IS FAR AHEAD OF MANY OF THE OTHERS IN THE BUSINESS. BE HAPPY AND SAFE WITH SHAWN PLATT AND HIS TEAM. R.J.VADIMSKY RELCO UNLIMITED CONSULTING ENGINEERS

R.J. Vadimsky
Melbourne

09-May-2020

Product or service reviewed: Wellness check of HVAC system

Very thorough check of whole system, cleaning up draining tubes and ensuring everything worked as it was supposed to. One of the best checks I have seen done.

Chip
Viera FL

07-May-2020

Had no cold air on a hot humid Florida day. Fast easy service. Joey knows what needs to be done and got it blowing ice cold. I recommend Platts if you want fast and reliable and not try to up sell

Justin
Satellite Beach

05-May-2020

Product or service reviewed: 2012

I have been a customer of Platt's Air & Heat for approximately ten years. During this time, Platt's has replaced my air handler and provided yearly preventative maintenance checks. Their office staff, management, and service technicians have always provided service in a timely, knowledgeable, and professional manner at a competitive price. I would highly recommend Platt's for all your air conditioning needs.

Diane C
Palm Bay, Florida

04-May-2020

Product or service reviewed: Service

Platt's Air has helped me many times with my unit at place of work and have always done an excellent job and their staff is super helpful, friendly, and professional. Recommend that you use them, they are fair and dependable.

Linda Richardson
Palm Bay, FL